Privacy Policy
Spotlight Monitor is committed to protecting the privacy of our customers, website visitors, and users of our B2B SaaS platform ("Services"). This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, job title, company name, and payment details.
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Account Information: Username, password, and user preferences.
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Usage Data: Information about how you interact with our Services, including IP address, browser type, operating system, and usage analytics.
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Customer Data: Data that customers upload or integrate into our platform as part of their use of our Services.
2. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our Services.
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Authenticate users and manage accounts.
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Process transactions and billing.
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Communicate with customers regarding updates, support, and service-related notices.
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Analyze usage trends to enhance user experience and security.
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Comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell or rent personal data. However, we may share information:
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With Service Providers: Trusted third-party vendors who assist in operating our Services (e.g., hosting providers, payment processors, analytics providers).
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For Legal Compliance: If required by law, regulation, or legal process.
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During Business Transactions: In the event of a merger, acquisition, or asset sale.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
5. Data Security
We implement reasonable security measures to protect data against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
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Access, correct, or delete your personal data.
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Object to or restrict data processing.
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Withdraw consent where processing is based on consent.
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Lodge a complaint with a data protection authority.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the website. You can manage cookie preferences through your browser settings.
8. International Data Transfers
If you are located outside [Insert Country], your information may be transferred and processed in countries with different data protection laws.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us below: